FREQUENTLY ASKED QUESTIONS

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See below to find answers to frequently asked questions. If you still have a questions please contact us at 561-FIX-ITFL  (561-349-4835) or email us at Support@PhoneRepairsASAP.com

“Phone Repairs ASAP” currently offers these repair service options?

iPhone repair

iPhone Repair
If you are like us, the last thing you want to do is wait in a repair shop for your phone to be serviced. “Phone Repairs ASAP adds convenience by going to your location. At home, or work, the mall and more, when your iPhone is cracked and damaged, don’t wait to get to a phone repair store to wait some more, because we come to you.

iPad and Mac repair icon

iPad/Mac Repairs
Did you crack your “Mac” or iPad screen? Is your operating system slowing you down? “Phone Repairs ASAP” offers a variety of repair services to get your iPad and Mac up and running again.

TV Installation

TV Installation
At “Phone Repairs ASAP”, we offer a selection of services for your Home Entertainment Theater.  We will mount your television*, program your remotes, set up and wire your soundbar, Xbox and other devices that are all part of your entertainment system experience.

Commonly Asked Questions About Services Offered :

Why should I use “Phone Repairs ASAP” to fix my phone?

We believe the convenience of us coming to you is a more efficient use of your time, than the other way around.  Going to a repair store is a hassle.  Not only do you have to drive there, you also have to wait there.  If you drop off your device, you take more time away from your day, to retrieve it.   The convenience we offer, frees up your day, to get on with your life.

How much time does it take to repair my mobile phone?

A typical phone repair will take about 30 minutes.  Repair time will differ depending upon the service required to fix it. 

Are mobile phone repairs guaranteed?

Absolutely.  “Phone Repairs ASAP” guarantees its parts, as well as the repair service provided, to the owner at the time the repair was performed.  Battery replacements come with a one-year limited guarantee, all other parts in addition to the phone repair service itself, have a lifetime guarantee. 

Is my phone guaranteed if I damage it again?

Any unrelated damage and or accidents that occur after your device was repaired, is considered a new repair, and therefore not covered by the initial guarantee. 

What make and models of phones do you repair?

Generally, we provide same day repair service for all Apple iPhone models.  We specially order parts for Samsung devices, which would delay your repair by 24-48 hrs.

What do I need to do in order to schedule a repair?

Click on This Link to start your repair process.  On the repair process page, please select the device model, the repair requested and enter your contact information.  If you are uncertain what is wrong with your mobile phone, there is a diagnostic page to help troubleshoot what might be wrong with your device.  This information is extremely helpful to the repair technician.  On this page you may also schedule an appointment with a “Phone Repairs ASAP” technician.

What happens if my device cannot be fixed?

An on-site diagnostic fee as part of the total repair fee.  If for some reason, your phone cannot be repaired (water damage is the main culprit), we will charge you only for the diagnostic fee performed by our technician.

How much time will it take to repair my iPad?

A typical iPad repair will take between 30 - 45 minutes.  Repair time will differ depending upon the service required to fix it. 

How much time will it take to repair my Mac?

Depends on which repair is required. We usually quote 1-2hrs for Mac related repairs.

Do you mount Televisions?

Our technicians will mount any size flat screen television to your wall, with either your current wall mount, a TV bracket you purchased, or one of our own wall mount brackets.  Please note that wall mounts are not included in the price of installation services.

Does it take long to mount a Television?

Installations typically take one (1) hour or less.

Can any Television be mounted?

Only flat screen models can be mounted to your wall.

Can any sized flat screen Television be mounted to my wall?

Yes.  We mount all size televisions.

Can I purchase my own, or use an existing wall bracket already installed in my home?

Absolutely!  If you don’t have one, we provide TV brackets for an additional fee.  Please note that if we use an existing bracket on your wall, we install your new set where the existing wall bracket is.  If you would like your new TV mounted elsewhere, we strongly suggest a new bracket in order to maintain the integrity of the hardware. 

If I don’t purchase my bracket, what type do you offer?

We offer an array (tilting, fixed, and full motion) of brackets that can be used for any size television.

Can a Television be mounted to any type of wall?

Yes.  Even if your walls are made of plaster, concrete or brick, our technicians can mount your TV.  We mount Televisions on all type of walls.

Is your installation guaranteed?

Absolutely!  We provide a 90-day guaranteed for all new wall brackets installed in your home.  The only caveat is if we move an already existing bracket to a new area.  When this is the case, we cannot guarantee the integrity of the steel you ask us to move.

I am unable to figure out how to hookup separate components of my new home theatre system. Do you offer additional installation services?

Yes, we do.  We realize the frustration many people face when it comes to setting-up any part of their entertainment system.  With so many wires, it can be frustrating to figure out what goes where.  We offer these services as add-ons when we install your television wall mount, or individually, if your current television is already mounted to your wall.  Such services include, but are not limited to Soundbar installation, Xbox/Video configuration and audio/video setup.  To see all additional services offered, please click on the link Television Installation link.  If you don’t see the service you are looking for, simply contact us and we will see what we can do.

What do I need to do in order to schedule an installation?

Click on This Link to schedule your appointment.  In addition to your contact information, please fill in all of the information about the service you request; (TV type and Size, wall surface TV is to be mounted on, whether or not you need a Bracket and Bracket type preferred, as well as any other add-on services needed).  If you are uncertain of the information asked, please refer to our visual instructions which describe how to accurately measure your TV, the differences in wall brackets and how to figure out a wall surface.   On this page you may also schedule an appointment with a “Phone Repairs ASAP” technician. 

*Flat screen only

We’re here when you need us

We come to you same day